Meet the Team
Digital marketing & communication
Graphics & software
As Founder & CEO, I feel privileged to be in a position where I tackle the day with the same passion and energy as I did when I first started working within ICT some 20 years ago. I love that we have created a balanced mix of Tech & Commercial implementations and Research & Innovation within our organisation. I dedicate my time to focusing on high-level strategies and guidance around digital communications, innovation and impact methodologies - always maintaining a user-centric approach. I enjoy working within all challenging fields, particularly Open Science, Digital Infrastructures, and ICT Standards. Having grown up in the UK and being of Italian heritage, I chose to follow my roots and I am proud to be able to weave these cultures together within a Tuscan setting at Trust-IT.
My work at Trust-IT is focused on business organisation and development, providing the vision to our team for quality delivery and customer satisfaction.
With an MSc in engineering, I have been working for more than 30 years in ICT, with a persevering passion for two elements that are in the DNA of our company: research & innovation and web-based solutions. I particularly enjoy following up closely with our initiatives in challenging fields such as cybersecurity, environmental studies, and digital services at large.
As Financial Director of the company, I focus on all economic aspects of our delivery phase - particularly in resource management. I do that with the passion that comes from over 30 years of experience in the field of ICT.
With an engineering background, my specific interests revolve around web-based applications, with a special focus on cyber risk, data protection & privacy management, and eLearning services for networked enterprises.
You can also find me jogging on the local country roads, come rain or shine, keeping fit while listening to Genesis classics.
As a Marketing Analyst, I use my Lean Six Sigma skills to improve workflows utilised in communication and dissemination services and I actively contribute to several pan-European initiatives. In particular, I am currently part of the team developing the European forum of the software research community I am also involved in HPC initiatives in material design at the exascale, and I am supporting the secretariat of the European Open Science Cloud (EOSC). I hold a BSc degree in Electronics and Communication Engineering from the Polytechnic University of the Philippines and I am a Yellow Belt certified and Green Belt trained Lean Six Sigma practitioner.
Being the Senior Admin Officer at Trust-IT for several years has allowed me to develop a wide range of administration skills. I really enjoy mastering my daily tasks. I particularly like tackling something new each day, which makes me truly love my job. I have an MSc in business economics and before joining Trust-IT I dealt with import/export within the fashion industry.
I love maintaining a genuine, human side at work and with people in general - and they say I am particularly good at it, too!
I am working as one of Trust-IT Services’ graphic and web developers. Holding a professional degree in Graphic Design and a Bachelor’s degree in Digital Humanities from the University of Pisa, I like to work hard, analysing and solving problems with the most efficient and practical solutions.
In my free time, I enjoy spending my time taking long bike rides, practising photography and digital drawing, or improving my other professional skills.
With a master's degree in economics from the University of Pisa and previous work experience in supply management at public administrations, at Trust-IT I use my skills to carry out daily accounting and administration activities. I strive to be a precise, punctual and proactive person who my colleagues can rely on. Together with the other members of the Admin Office, we preside over the processes and procedures that our team needs to excel in the international arena.
I am a Senior Software Developer at Trust-IT and I specialise in digital services at large and in delivering the latest IT solutions in eCommerce and eLearning platforms for our clients. Also, Drupal is one of my best friends. I hold an MSc in Computer Science Engineering from the University of Pisa and my passions outside of work are football and sport journalism. In fact, I have been writing, for many years now, the Sports section for our local press and you can usually find me analysing some Pisa SC matches. I try and put the same tenacity in my IT job as I do in my journalistic flair.
I am a Graphic & UI/UX Designer with more than 15 years’ worth of experience in marketing and communication initiatives. I love my job and all the opportunity for growth that it brings. I have recently specialised as a Growth Hacker and I enjoy applying as much as I can the basic concepts of simplicity and consistency to web-centred solutions. I am a very curious and dynamic person, I love good wine and good cuisine, and I am always very grateful for what I have and what I have managed to achieve. My main goal is to continuously improve myself - both as a professional and as a person.
As a Project Manager, I focus on planning and executing of marketing and communication strategies for large pan-European initiatives. I started my career as a journalist and editor and eventually developed my digital skills and vision. I combine my marketing expertise with advanced business knowledge to help organisations achieve their goals. I have an MBA from the University of Pisa and a BSc in Business Informatics from the AMA International University Bahrain. I'm active in various NGOs and my passion is centred around martial arts.
As a Marketing Analyst at Trust-IT, I am proud to use my skills to create and implement digital marketing strategies that help the European Open Science Cloud and other Research and Innovation projects. I am also involved in the fields of cybersecurity, ICT standardisation, ontologies and particle physics to support dissemination and stakeholder engagement. When not at work, you can find me swimming, riding my bike, reading Marvel comic books, or stumping people with my magic card tricks.
Luca Di Fiore
Luca Di Fiore
For as long as I can remember, I have been drawing and developing software. In 1994 I discovered for myself the world of the web and I have merged those two passions of mine. I have witnessed the constant growth of the usage of web CMSs and I have developed my skills around the advanced usage of them - with all the graphical themes that can possibly be handled - moving from Pearl to environments such as Zope/Python, right up to the widespread PHP-based CMSs. I simply love to translate software coding into graphics. Nowadays, this is UI/UX design and I think I have always done it since before it even had a name. I have several hobbies, but nothing pleases me more than playing one of my wonderful guitars.
I am a Copywriter and Digital Marketing Specialist, currently involved in projects related to the European Open Science Cloud (EOSC) and to ocean sustainability.
Holding a Master’s degree in English and Chinese from the University of Naples “L’Orientale”, I have worked in a range of international environments between Italy and China, including education, tourism, and culture at large. Outside of Trust-IT, I write about metal music & the climate crisis.
I am a Web Developer, currently completing my BSc in humanistic computer science at the University of Pisa. My deep-rooted passion is to create web solutions capable of facilitating and improving people's lives. I strive to prove that one of my best qualities is to always find the most practical solution to a problem.
I like to spend my free time pursuing my other passions of literature and travel.
I have worked in a variety of areas in software engineering over my career and have enjoyed all of them. I find the European R&D environment to be one of the most exciting on the international scene today and I am glad to bring my experience to the collaborative initiatives that Trust-IT is involved in. I graduated in computer science from Yale University and the University of California at Berkeley. I currently serve as an Associate Editor of IEEE Software Magazine for the Management area.
As a Senior Project Manager, I enjoy working closely with business and research communities around the globe, supporting them in their outreach efforts. In particular, I have several years of experience in mapping the cybersecurity Research & Innovation landscape and providing organisations with resources in this area. I am also involved in various initiatives that are implementing the vision of the European Open Science Cloud. I also lead the dissemination modules for the European Commission’s Horizon Results Booster for Trust-IT, having previously coordinated the EC’s Common Dissemination Booster.
Before joining Trust-IT I was a teacher and I have an MSc in Educational Management.
With educational experiences in Spain and Russia, my strong interest in accounting and internal auditing led me to the administration office of Trust-IT.
I am firmly convinced that learning is a life-long journey and I feel grateful to have the opportunity to apply and deepen my knowledge in such a collaborative and international environment.
When I’m not working, you can find me cooking or playing with my German shepherd.
I am currently involved in a variety of projects linked to Open Science, cybersecurity, High-Performance Computing, Artificial Intelligence and ontologies.
I hold an MSc in Industrial Engineering from the Politecnico di Milano and I have gained experience in supply chain and project management.
My professional passions are related to circular economy and sustainability challenges. I am curious to learn new things all of the time. You usually find me nose deep, reading books about subjects that I know nothing about or learning new languages.
I am a creative developer, a designer at heart, who firmly believes in the power of skills and tools to shape the best possible user experience for everyone.
Holding a degree in Graphic and Visual Communication, I love digital design and I specialise in UI/UX Design & Front-End development. I can't help but coding design in order to shape our world through art. I follow the thread of new features about design and technology, always striving to be up-to-date with the latest technologies and solutions. When I'm not doing this I follow my passion, surfing & mountain climbing!
A Digital Marketer with a background in web design, front-end development and digital analytics, now in love with conversion-rate optimisation (CRO) and UX. With over 20 years’ worth of work experience in web and digital marketing, I have had the opportunity to work on a variety of challenging B2B and B2C projects prior to joining Trust-IT. Passionate about everything tech and digital, I try to keep up with the latest trends - at least when I'm not hiking or otherwise enjoying the mountains for ultra-trail running.
I am a Web and Graphic Designer, with a particular gusto for illustration. I see design as an opportunity for problem-solving and as a way to create memorable user experiences. I am passionate about UX and front-end development, building responsive web sites with tailored HTML and CSS. I have had several years of experience at European level and I worked for several private clients before joining Trust-IT. I love music and hiking, and I am a bit of a dreamer.
With a background in accountancy and many years of experience in the field, I really enjoy working with our multicultural team. Always trying to lend a hand with administrative and organisational issues, I find a way to learn something new every day and I am always amazed by the variety of challenges we are asked to resolve.
I love travel, languages and the art of painting, which I enjoy practicing in my spare time. This is why I have been coordinating our “Open House” events with artists, I reckon...
I am a multifaceted digital marketer with over 10 years’ worth of experience in marketing and communications. An Edinburgh native, I have lived and worked in multiple markets around the world and I have developed a strong skill-set in performance marketing. I hold a Master’s degree in Marketing, Communication and New Media from the University of Bologna and a BA (Honours) degree in African Language and Culture from the School of Oriental and African Studies at the University of London. I have passions for food, culture, history and the visual arts. I believe these are reflected in my decision to continue my marketing and communications career here in Tuscany.
I am a proud linguist with an obsession for all sorts of human, natural and artificial languages. As Research Analyst at Trust-IT, I have the opportunity to contribute to the communication and dissemination of some amazing research and innovation initiatives. What I like the most about my job is the possibility to learn something new every day in domains such as ontologies, cybersecurity and Next Generation Internet. Outside of work I enjoy trying many different activities, but I never change the habit of open-air sports and my love for music.
With a background in Humanities & Marketing and a Master’s Degree in Music, Digital Communication is now my world. Having been born in Italy and having lived many years abroad, I love to be part of international teams and working in ICT, helping research and science to increase their impact by disseminating results and engaging stakeholders.
Always striving to make a difference with our clients and partners, my motto is: 'Give me an espresso and a good story, and I will move the Earth' (semi-cit).
As proven by my background based in various studies, from Communication Science to International Business Management, I am a very curious person and I love going through digital problems and finding… digital solutions.
My MSc in International Marketing that I received in the US widened my perspectives and prepared me for playing in international environments, where I now focus my efforts as a Digital Marketing and Communication Specialist.
I like playing guitar and videogames, but what I really love is to travel around the world, visiting amazing new places and meeting new people who can enrich my cultural background.
Curious and in love with technology, I always look for every way of working more efficiently, always putting customer satisfaction first. As a Computer Scientist by training, I had no doubts in choosing my academic path and I am positive that I've hit the target.
I firmly believe in working in a team that runs as a perfectly oiled machine, and for that, I am an evangelist of the agile framework, besides being the senior Scrum Master here at Trust-IT. I love to laugh and joke around at work as a further lever to create a kind of working magic on which to base our excellence.
I really enjoy travelling and discovering regional cuisines.
I am a passionate Project Manager with an international vision, working towards transforming societies into better places to live in. I have developed several years of experience in digital marketing and communication, always aiming to make the message as informative as possible to various communities revolving around ICT innovation. Truly, this is the job I chose so as to have fun in my daily life. I also find peace in little things and in the art of photography, writing and acting. I am hoping to get cracking on saxophone and swing dancing. I love the sea, travelling, cycling, good stories and I make mean soups!
Always passionate about technology, digital and other forms of communication, I carried out my studies in Communication Science and I specialised in Digital Humanities, having the opportunity at Trust-IT to dive into the digital marketing world. I love to learn new things and experiment using new strategies, tools and techniques. I love reading, cooking, playing sports and outdoor walking, always with my camera - my third eye...
Serenella Muradore Gallas
Serenella Muradore Gallas
I have been passionate about marketing since a young age, I started selling online from the age of 11. This first hobby led me to study Economics in Italy, moving later to Canada to complete my Bachelor's degree, and work in marketing. I continued my multi-cultural journey in Scotland where I received an MSc in Finance & Economics from the University of St Andrews. I am an extroverted human being, always enthusiastic & curious in getting to know new people and facing new opportunities & challenges. I play guitar & piano, sing at times but so far just in the shower!
Patricia Anne Nugent
Patricia Anne Nugent
As an honours graduate in Marketing and Italian from Strathclyde University, my professional life spans over 25 years in the coordination and management of complex EU and international programmes. After having gained significant experience in the Aerospace sector, I joined Trust-IT looking for new opportunities in the digital marketing and communication domain, while remaining engaged in high-tech and science. I love working across our wide range of initiatives, as part of a canny, international team and am keenly involved in contract management and partnerships, also running the digital and contractual processes behind funding, delivered via our Grants Platforms.
I manage marketing and communication strategies for a wide array of clients and initiatives, including research & innovation projects in critical areas of the European Digital Single Market, such as HPC, ICT Standardisation, Citizen Science, and Cybersecurity.
I am a SEO copywriter and I enjoy engaging communities with the support of digital tools and platforms.
Holding a Master’s Degree in International Political Studies, before joining Trust-IT, I had the chance to test myself in several different European NGOs.
I love reading stories about vintage marketing techniques and, when not at work, I enjoy running, skiing, and hiking around the world.
My drive is seeing firms, large or small, gain the business benefits of IT. As a Seniors Research Analyst, I have a keen eye for spotting important technology trends.
My background is in the humanities with a truly interdisciplinary approach, working in ICT for the past 15 years. I use skills from this to pull out key points and find patterns quickly - most of the time.
I am currently Vice-Chair of the 5G-IA Pre-Standardisation WG and am working with industry verticals to help drive their requirements into globally applicable standards.
For me, laughter is the spice of life. I love cooking, especially traditional dishes, and am fascinated by the people and stories behind them.
My passion for truly understanding technology is what makes my day whizz by. Deeply interested in programming and computer architecture since forever, I dive into digital every day and I love learning new things, getting antsy when things become static. Thankfully, the continuous evolution of ICT and the pulling from our portfolio of diverse projects are very gratifying.
With an MSc in Computer Science from the University of Pisa, I have over 15 years of experience in the ICT field and I strive to maintain an agnostic approach while presiding over our technological vision and methodological approach to product and service innovation.
Sara Pittonet Gaiarin
Sara Pittonet Gaiarin
People are the greatest show on Earth, communicating what they do is what I was born for. As a Senior Project Manager, I undertake responsibilities for the implementation of complex digital marketing strategies, particularly in the context of pan-European Open Science initiatives. I combine project management skills with a professional journalist background. I also strive to deliver effective web-based platforms and communication and marketing plans in domains ranging from Data Infrastructures to the Blue Economy, and from Healthcare to Space Technologies. With a Master’s degree in International & Diplomatic Sciences from the University of Trieste, I have put down roots in Tuscany with my family.
I am privileged to have been able to follow my passion for graphic design since 1996, starting in desktop publishing and prepress and eventually growing out into multimedia and web design.
My main interest is to design, develop, and evolve coordinated branding and web presence for initiatives across various disciplines and research fields.
When not working, I enjoy reading comics, cooking (traditional Italian and Japanese food), and visiting monuments.
I'm a very curious accountant who graduated in Argentina in 2018 and soon after moved out to have an adventure around the world. Eventually, I settled in Italy and I am proud of contributing to Trust-IT’s mission, particularly because of the international team and challenging business lines. I am glad that I can help the admin team, exploiting and sharing my knowledge and experience in management accounting.
Digital Marketer passionate about everything that is related to digital, IT, and the future in general. Since receiving my Master’s degree in Marketing and Market Research I have started working in the ICT sector. At Trust-IT I enjoy being involved in initiatives dealing with advances in cybersecurity and cloud-related technologies.
What I like the most about my job is the possibility to interact every day with such talented people coming from all over the world. Also, I am an avid Star Wars & sci-fi movie addict.
As a content strategist and copywriter, I have a passion for writing and public speaking. I’m a New Zealander (or Kiwi) but have made my home in Italy, where I found my wife and started a family. With a Bachelor of Arts degree from Victoria University of Wellington, I am curious about everything digital and love doing podcasts. I spent a few years working in the New Zealand government before moving to Italy. When not at work, I am involved with my local church, CUS Pisa Hockey, and I am also a fledgling board game designer.
Ruben Radwan Tognetti
Ruben Radwan Tognetti
I have a strong interest in innovative digital technologies, which, combined with my many other passions, is something that truly defines my professional profile.
What I pursue with my job is the ability to infuse energy, passion, commitment, and to inspire others while getting inspiration from them.
Also, I like cats, travelling and whisky, and my favourite quote is “The best way to predict the future is to create it”.
I’m an international stakeholder engagement and dissemination expert, specialised in research infrastructures and open science, passionate about contributing to a sustainable society through innovation. With an MSc in Communication Science and a Master’s in Business Administration, I’m interested in digital innovation and its impact on society. As a Project Manager, I feel privileged to be able to help foster ICT research solutions across Europe and globally, capitalising on my experience in research organisations and leveraging our international network.
The ICT world that I am involved with helps me bring together my passion for digital marketing, technology and communication. At work, I like to bring my collaborative approach to each of the initiatives that I manage or I contribute to, always maintaining a well-developed hearing ability to the clients’ needs.
After earning my degree Digital Humanities at Pisa University, I have been managing a wide range of clients and research & innovation initiatives in challenging areas such as cybersecurity, cloud computing, and open science.
When not at work you can find me swimming, playing the guitar and talking about music and films.
I specialise in the video production process, from scripting to production and post-production. From childhood, I record everything on my camera and today I am professionally involved in exactly what I have always dreamt of doing.
Challenged by my colleagues here at Trust-IT, I create videos around scientific content, just as well as I do, commercial messages. When I manage to transfer to the screen what I see through a camera, delivering a clear message and possibly entertaining the audience, I have achieved my ultimate goal.